In previous posts I have talked of how many people offer QR Codes to consumers with little in the way of incentives. The presence of a QR Code does not mean it will be used, people need to think that what they receive from doing so is worth while; this is why a QR Code linking to banal advertising will only discourage future use.
However Kenya and Uganda appear to be leading the way in making the most of this new technology. Small shops may not be able to introduce their own loyalty cards in the style of Tesco of ‘Nectar Cards’ in the UK but using the foursquare model of ‘checking in’ they gain both promotion and loyalty. So when a customer purchases something at a small business, say a cafe, they get a QR Code they scan which means they ‘check-in’ online and gain loyalty points. This seems to be a very logical solution, far better than reality many of us face with wallets and purses jammed full of loyalty cards you might only use a couple of times a year.
So it leads to free stuff for the customer and free advertising on someones timeline for the company and all without the use of a loyalty card. Sounds like Kenya and Uganda are leading the way in this area.
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